Pellucid Cookie Policy
Effective date: August 12, 2026 Version: cookies-2026-08
This Cookie Policy explains how Pellucid Software LLC, doing business as Pellucid ("Pellucid," "we," "us," or "our"), uses cookies and similar technologies when you visit https://pellucid.io or use the Pellucid services (collectively, the "Services").
This Cookie Policy should be read with our Privacy Policy at https://pellucid.io/legal/privacy.
1. What Cookies and Similar Technologies Are
Cookies are small text files stored on a browser or device. We may also use local storage, software development kits, pixels, tags, and similar technologies. These technologies can recognize a browser or device, maintain a session, remember preferences, secure the Services, and provide information about how the Services perform.
Cookies may be:
- Session cookies, which expire when you close your browser; or
- Persistent cookies, which remain until they expire or you delete them.
Cookies may also be set by Pellucid ("first-party cookies") or by a third-party service used in the Services ("third-party cookies").
2. How We Use These Technologies
We use cookies and similar technologies for the following purposes:
Strictly necessary
These technologies are required to operate and secure the Services. They support authentication, session management, load balancing, fraud prevention, network security, and user-requested features. The Services may not function properly without them.
Functional
These technologies remember settings and choices, such as time zone, display preferences, and workflow state, to provide a more consistent experience.
Analytics and performance
These technologies help us understand product usage, diagnose errors, measure performance, and improve the Services. We use this information in aggregated or limited form where reasonably possible.
The Pellucid website uses Google Analytics for this purpose. Analytics cookies are not set unless you accept them through our cookie banner. Until you accept, the Google tag runs in a cookieless mode that does not store identifiers on your device, and you can withdraw your acceptance at any time using the "Cookie settings" link in the site footer.
Advertising
Pellucid does not currently use cookies for cross-context behavioral advertising or to build advertising profiles. If that changes, we will update this Cookie Policy and provide legally required choices before using those technologies.
3. Technologies Used in the Services
The exact cookies and storage items may vary based on browser, product area, integrations, and configuration. The Services may use technologies associated with:
| Provider or source | Category | Purpose | Typical duration |
|---|---|---|---|
| Pellucid | Strictly necessary; functional | Maintain sessions, security state, preferences, and workflow continuity | Session or for the duration required by the feature |
| Auth0 | Strictly necessary | Authenticate users, protect sign-in flows, and prevent security abuse | Session or as configured |
| Stripe | Strictly necessary; functional | Enable payment interfaces, connected-account onboarding, and fraud prevention | As determined by Stripe |
| DocuSign | Strictly necessary; functional | Enable embedded electronic-signature sessions and security controls | As determined by DocuSign |
| Google (Google Analytics) | Analytics and performance | Measure page views, traffic sources, and site performance in aggregate on the Pellucid website. Set only after you accept analytics cookies. | Up to 2 years, as determined by Google |
Third parties may use their technologies according to their own privacy and cookie policies. The table must be updated if Pellucid adds or removes technologies.
4. Your Choices
Pellucid does not currently use advertising cookies. On the Pellucid website, analytics cookies are off by default and are set only if you accept them. You can change or withdraw that choice at any time through the "Cookie settings" link in the site footer, which reopens the cookie banner. Declining analytics cookies does not affect your ability to use the site.
You can also configure your browser to block or delete cookies. Browser controls vary, so consult your browser's help documentation.
Blocking strictly necessary cookies or storage may prevent you from signing in or using important features. If you clear cookies, your preferences may need to be set again.
Pellucid does not currently sell personal information or use it for cross-context behavioral advertising. We will update this Policy and implement legally required controls before engaging in activities that require an opt-out preference mechanism.
5. Changes to This Cookie Policy
We may update this Cookie Policy as technologies, laws, or the Services change. We will post the updated version and revise the effective date. Material changes will receive additional notice where required.
6. Contact Us
For questions about this Cookie Policy, contact:
Pellucid Software LLC, doing business as Pellucid 732 S 6th St, Las Vegas, NV 89101 Email: privacy@pellucid.io